CYNQOR Terms of Service
Version: 1.1
Effective date: July 10, 2026
1. Acceptance
By using CYNQOR you agree to these Terms and the Privacy Policy. If you disagree, do not use the service.
2. The service
CYNQOR provides a product catalog, news feed, order placement, messaging, and owner tools. Features may change without notice.
3. Roles
- Buyer — browse, order, chat.
- Staff — store operations within granted permissions.
- Owner — catalog, orders, settings, moderation queue.
4. Account
You are responsible for securing your phone sign-in and device. Account sharing without operator consent is prohibited. Account deletion is available in the app: Settings → Account management → Delete account (see the Privacy Policy).
5. Orders and payment
- Orders are created in the app; payment may occur via external systems (e.g. Kaspi) per in-app instructions.
- Price and stock are set by the store; reservations follow app rules.
- Cancellation and statuses are shown in the UI and store policies. See Delivery Policy.
6. Returns and disputes
Returns and product claims are handled with the store under applicable law (Kazakhstan) and our Return & Refund Policy. CYNQOR may facilitate communication but is not the seller in the sale contract.
7. User content
You must not post illegal, abusive, misleading, or infringing content. See Community Guidelines.
8. Messaging
DM must not be used for spam, threats, or fraud. We may process reports and restrict access.
9. Reports and blocking
Users may file in-app reports. The platform Owner reviews them. User block is a user tool; the platform may further restrict accounts for violations.
10. Limitation of liability
The service is provided “as is”. To the extent permitted by law, the operator is not liable for indirect damages, connectivity failures, or third-party acts.
11. Governing law
Disputes are governed by the laws of the Republic of Kazakhstan, subject to mandatory consumer protections.
12. Contact
*legal@cynqor.app · privacy@cynqor.app*
Russian: TERMS_OF_SERVICE.ru.md